Privacy Policy and Personal Data Processing
 

GENERAL CONSIDERATIONS
Aware of the importance of protecting and properly managing the personal information provided by
data subjects, the Travel and Tourism Agency BLISS HEAVEN COL S.A.S., hereinafter referred to
as BLISS HEAVEN COL, acting as the data controller, has designed this policy and procedures
which together allow for the appropriate use of personal data.
In accordance with Article 15 of the Political Constitution of Colombia, which develops the
fundamental right to habeas data, referring to the right that all citizens have to know, update, and
rectify the personal data that exist about them in databases and files, both public and private, this
relates inherently to the handling and processing of information that recipients of personal
information must consider. This right has been developed through the issuance of Statutory Law
1581 of 2012 and Regulatory Decree 1377 of 2013, based on which BLISS HEAVEN COL, as the
RESPONSIBLE PARTY for the personal data it receives, handles, and processes the information
and proceeds to issue this policy on the processing of personal data, which is made known to the
public so that they are aware of how BLISS HEAVEN COL handles their information. The provisions
of this policy on the processing of personal data are mandatory for BLISS HEAVEN COL, its
administrators, employees, contractors, and third parties with whom BLISS HEAVEN COL
establishes relationships of any kind.
OBJECTIVE
With the implementation of this policy, it is intended to guarantee the confidentiality of information
and security regarding the treatment that will be given to it for all customers, suppliers, employees,
and third parties from whom BLISS HEAVEN COL has legally obtained information and personal
data in accordance with the guidelines established by the regulatory law of the right to Habeas
Data. Likewise, through the issuance of this policy, compliance is given to the provisions of literal K
of Article 17 of the aforementioned law.
DEFINITIONS
Authorization: Prior, express, and informed consent of the data subject to carry out the processing.
This may be written, verbal, or through unequivocal conduct that reasonably allows the data subject
to grant authorization.
Database: It is the organized set of Personal Data that are subject to processing, electronic or not,
regardless of the modality of its formation, storage, organization, and access.
Query: Request of the data subject or persons authorized by him or by law to know the information
stored about him in databases or files.
Personal data: Any information linked or that can be associated with one or more natural persons,
whether identified or identifiable. These data are classified as sensitive, public, private, and semi-
private.
Sensitive personal data: Information that affects the privacy of the individual or whose misuse could
lead to discrimination, such as those revealing racial or ethnic origin, political orientation, religious
or philosophical beliefs, membership in trade unions, social organizations, human rights
organizations, or promoting interests of any political party or ensuring the rights and guarantees of
opposition political parties, as well as data relating to health, sexual life, and biometric data
(fingerprints, among others).
For the purposes of this policy, BLISS HEAVEN COL acknowledges the optional nature of the data
subject to provide this type of information in cases where it may be requested.
Public personal data: It is the data qualified as such according to the mandates of the law or the
Political Constitution and all those that are not semi-private or private. Among others, public data
include those contained in public documents, public records, official gazettes and bulletins, and duly
executed court judgments that are not subject to reservation, those relating to the civil status of
individuals, their profession or occupation, and their status as merchants or public servants.

Personal data existing in the commercial registry of the Chambers of Commerce are public (Article
26 of the C.Co.).
Likewise, data that, by decision of the data subject or legal mandate, are in files freely accessible
and consultable are considered public data. These data can be obtained and offered without any
reservation, regardless of whether they refer to general, private, or personal information.
Private personal data: It is data that, due to its intimate or reserved nature, is only relevant to the
data subject. Examples include merchants' books, private documents, and information extracted
from home inspections.
Semi-private personal data: Semi-private data is data that does not have an intimate, reserved, or
public nature and whose knowledge or disclosure may be of interest not only to its owner but also to
a certain sector or group of people or society in general. This includes data related to compliance or
non-compliance with financial obligations or data related to relationships with social security entities,
among others.
Data Controller: A person who, alone or in association with others, decides on the database and/or
the processing of data.
Data Processor: A person who processes data on behalf of the data controller.
To be "Authorized" means BLISS HEAVEN COL and all individuals under its responsibility who, by
virtue of authorization and the Policy, are authorized to process the personal data of the data
subject. The Authorized includes those enabled under the Policy.
"Enablement" or being "Enabled" is the authorization expressly and in writing through a contract or
document that serves as such, granted by BLISS HEAVEN COL to third parties, in compliance with
applicable law, for the processing of personal data, making such third parties data processors for
the personal data provided or made available.
Claim: A request from the data subject or persons authorized by them or by law to correct, update,
or delete their personal data or when they notice a suspected breach of data protection regulations,
according to Article 15 of Law 1581 of 2012.
Data Subject: The natural person to whom the information refers.
Processing: Any operation or set of operations on personal data such as collection, storage, use,
circulation, or deletion of such information, among others.
Transmission: Processing of personal data involving the communication of such data within
(national transmission) or outside of Colombia (international transmission) and aimed at carrying out
processing by the processor on behalf of the controller.
Transfer: Data transfer occurs when the data controller and/or processor, located in Colombia,
sends information or personal data to a recipient, who in turn is responsible for processing and is
located inside or outside the country.
Procedural Requirement: The data subject or their heir may only file a complaint with the
Superintendence of Industry and Commerce once they have exhausted the consultation or claim
process with the data controller or data processor, according to Article 16 of Law 1581 of 2012.
PRINCIPLES FOR THE PROCESSING OF PERSONAL DATA

The processing of personal data must be carried out respecting the general and special rules on the
subject and for activities allowed by law. Consequently, the following principles apply for the
purposes of this policy:
Principle of legality: Data processing is a regulated activity that must comply with the provisions of
the law and other regulations that develop it.
Principle of purpose: Processing must comply with a legitimate purpose according to the
Constitution and the Law.
Principle of freedom: Data processing can only be carried out with the prior, express, and informed
consent of the data subject. Personal data cannot be obtained or disclosed without prior
authorization, or in the absence of a legal or judicial mandate relieving the need for consent.
Principle of truthfulness or quality: Information subject to processing must be truthful, complete,
accurate, up-to-date, verifiable, and understandable. Processing of partial, incomplete, fragmented,
or misleading data is prohibited.
Principle of transparency: Data subjects have the right to obtain, at any time and without
restrictions, information from the data controller about the existence of data concerning them.
Principle of restricted access and circulation: Data processing is subject to limits derived from the
nature of personal data, provisions of the law, and the Constitution. Processing can only be carried
out by persons authorized by the data subject and/or persons provided for by law.
Principle of security: Information subject to processing by the data controller or data processor must
be handled with technical, human, and administrative measures necessary to provide security to
records, preventing their alteration, loss, consultation, unauthorized or fraudulent use or access.
Principle of confidentiality: All individuals involved in the processing of personal data that do not
have a public nature are obliged to guarantee the confidentiality of the information, even after their
relationship with any of the tasks comprising the processing has ended. They may only supply or
communicate personal data when it corresponds to activities authorized by this law and in
accordance with its terms.
Any new project within the Organization involving the Processing of Personal Data must be
consulted with the Information Security Management, which is responsible for data protection, to
ensure compliance with the policy and necessary measures to maintain the confidentiality of
personal data.
 

RIGHTS OF DATA SUBJECTS
In accordance with current legal provisions, the following are the rights of data subjects:
Right to know, update, rectify, and consult their personal data with BLISS HEAVEN COL at any time
regarding data they consider partial, inaccurate, incomplete, fragmented, or misleading.
Right to request proof of the authorization granted to BLISS HEAVEN COL at any time, except in
cases where the data controller is legally exempt from requiring authorization to process the data of
the data subject.
Right to be informed by BLISS HEAVEN COL, upon request of the data subject, about the use
made of their data.
Right to file complaints with the Superintendence of Industry and Commerce deemed pertinent to
enforce their right to Habeas Data.

Right to revoke authorization and/or request the deletion of data if BLISS HEAVEN COL has not
respected their constitutional rights and guarantees.
Right to access, free of charge, the personal data they voluntarily decide to share with BLISS
HEAVEN COL.
The information and/or personal data we collect from you include:
Individual Type:
Natural: names, identification type, identification number, gender, marital status, date of birth, email,
financial data (bank accounts).
Legal: company name, tax identification number (NIT), address, telephone, mobile, email, country,
city, financial data (bank accounts).
Information necessary to facilitate travel or other services, including preferences such as travel
class, passenger names (type of document, document number, date of birth, name, surname,
gender, email, nationality, passport expiration date), contacts for accidents or any other anomalies
(names, telephone).
Cardholder data: type of document, document number, telephone, address, email, names, card
number, expiration date, and bank.
Quotation request: names, surnames, telephones, city, and email.
Travel information: type of request, destination, departure date, duration, number of adults, number
of children, hotel category, meals, additional services, transportation service, budget per person.
Online help chat: name, email, what is your question?
Evaluate our site: your opinion is very important for us to continuously improve our service
channels: names, surnames, email, phone numbers, and city.
Complaint request: names, surnames, identification number, address, phone numbers, city, email,
and comments.
Report technical issues: names, surnames, address, phone numbers, city, email, and comments.
Biometric data: images, video, audio, fingerprints that identify or make identifiable our clients, users,
or any person who enters or is in any place where BLISS HEAVEN COL has implemented devices
to capture such information.
This data may be stored and/or processed on servers located in data processing centers, whether
owned or contracted with providers, located in different countries, which is authorized by our
clients/users when accepting this personal data processing and protection policy.
For more information about the companies that are part of the Bliss Heaven Col business group,
their identity, addresses, and contact methods, you can visit the following website:
http://www.blissheavencol.com.
BLISS HEAVEN COL reserves the right to improve, update, modify, or delete any type of
information, content, domain, or subdomain that may appear on the website, without the obligation
of prior notice, with sufficient notice deemed as publication on Bliss Heaven Col's websites. This is

for the solution of legal or internal requests and for the provision or offering of new services or
products.
PROCESSING, SCOPE, AND PURPOSES
BLISS HEAVEN COL informs data subjects that the data collected from our clients, contractors, and
suppliers may be used for the following purposes. The processing may be carried out directly by
BLISS HEAVEN COL or through its contractors, consultants, advisors, and/or third parties
responsible for processing personal data, to carry out any operation or set of operations such as
collection, storage, use, circulation, suppression, classification, transfer, and transmission
("Processing") on all or part of their personal data:
Sustaining the contractual relationship established with BLISS HEAVEN COL.
Providing services related to the products and services offered.
Carrying out all activities related to the service or product, including being included in an email list
for newsletter delivery.
Sending information about changes in the conditions of acquired services and products, and
notifying about new services or products.
Managing your requests, clarifications, and inquiries.
Developing studies and programs necessary to determine consumption habits.
Refining security filters and business rules in commercial transactions; confirming, processing such
transactions, with your financial institution, with our service providers, and with yourself.
Conducting periodic evaluations of our products and services in order to improve their quality.
Sending, through traditional and electronic means, technical, operational, and commercial
information about products and services offered by BLISS HEAVEN COL, its associates, or
suppliers, currently and in the future.
Requesting satisfaction surveys, which you are not obligated to answer.
Transmitting and/or transferring data to other companies, business alliances, or third parties in
order to fulfill acquired obligations. Transmission and transfer may even occur to third countries that
may have a different level of protection compared to Colombian standards, when necessary to fulfill
our obligations.
Fulfilling obligations contracted by BLISS HEAVEN COL with its clients at the time of acquiring our
services and products.
Responding to inquiries, requests, complaints, and claims made by control agencies and other
authorities that, under applicable law, must receive personal data.
Any other activity of a similar nature to those described above that is necessary to develop the
social purpose of BLISS HEAVEN COL.
Conducting queries in different databases and authorized sources (such as OFAC, UN lists, among
others) necessary for fraud control and prevention or crimes related to money laundering, in
accordance with our risk prevention and management policies - SARLAFT.
• The data collected from our employees:
Fulfilling the obligations contracted by BLISS HEAVEN COL with the employee data subjects,
regarding payment of salaries, social benefits, and other obligations established in the employment
contract and current labor regulations.
Informing the employee of any developments that occur during the employment contract and even
after its termination.
Evaluating the quality of the services we provide.
Conducting internal studies on the habits of the employee data subject or requesting personal
information for the development of programs or management systems.
Making authorized payroll deductions as approved by the employee.
Managing their requests, activity administration, clarifications, and investigations.
Marketing and selling our products and services.

Sending, through traditional and electronic means, technical, operational, and commercial
information about products and services offered by associates or suppliers, currently and in the
future.
Developing studies and programs necessary to determine consumption habits.
Transmitting and/or transferring data to other companies, commercial alliances, or third parties in
order to fulfill acquired obligations. Transmission and transfer may even occur to third countries that
may have a different level of protection compared to Colombian standards, when necessary to fulfill
our obligations.
Requesting surveys, which the employee is not obligated to answer.
Transferring the information received to all judicial and/or administrative entities when necessary to
fulfill the employer's duties related to labor, social security, pensions, occupational risks, family
compensation funds (Comprehensive Social Security System), and taxes.
Transferring the employer's personal information to third parties who legitimately have the authority
to access such information, including but not limited to companies of the Bliss Heaven Col Business
Group.
Providing information to all entities related to the employer's duties as an employer.
Any other activity of a similar nature to those described above that is necessary to develop the
social purpose of BLISS HEAVEN COL and its labor obligations acquired by virtue of the
employment contract or by law.
Conducting queries in different databases and authorized sources (such as OFAC, UN lists, among
others) necessary for fraud control and prevention or crimes related to money laundering, in
accordance with our risk prevention and management policies - SARLAFT.
The processing of personal data will be carried out with the prior authorization of the data subject,
except in cases where the data is public in nature. For this purpose, an authorization form for data
processing has been implemented, which must be completed by the data subject at the time of
providing their personal information. This authorization explains the scope and purposes of the
processing of personal data, refers to authorization by another person, data of minors, and sensitive
data, and also defines the channel of attention for data subjects wishing to exercise their rights
under habeas data and indicates where this policy is hosted. For the purpose of processing the
data, BLISS HEAVEN COL employs all activities aimed at maintaining the confidentiality of the
information.
Authorization may be obtained through any means that may be subject to subsequent consultation,
such as the website, forms, formats, in-person activities, or through social media, etc. Authorization
may also be obtained based on unequivocal conduct of the data subject that reasonably implies
authorization for the processing of their information.
If you provide us with personal information about someone other than yourself, such as your
spouse or a coworker, we understand that you have the authorization of that person to provide us
with their data; and we do not verify, nor do we assume the obligation to verify the identity of the
user/client, nor the accuracy, validity, sufficiency, and authenticity of the data provided by each of
them. Therefore, we do not assume responsibility for damages or prejudices of any kind that may
arise from lack of veracity, homonymy, or identity information misrepresentation.
Since BLISS HEAVEN COL belongs to the Bliss Heaven Col Business Group, your personal
information may be shared by means of transfer or transmission with companies of the group,
business partners, and/or third-party providers, involving (flight reservation systems, hotels, cars,
transactional security validators, banks, financial networks, tourism services), these processes may
be carried out in different locations from where the service or tourist product is contracted, for the
same purposes indicated for the collection of personal data. These entities are obligated to comply
with the corresponding confidentiality, transmission, or transfer agreements.
Certain services or products provided on the website www.blissheavencol.com, and on any portals
of the Bliss Heaven Col Business Group and its equivalents, may contain specific provisions
regarding the protection of Personal Data.

• Personal data collected will be subject to manual or automated processing and incorporated into
the corresponding files or databases ("File") of Bliss Heaven Col, either as data processor or data
controller and responsible for data protection. To determine the term of the processing, the
applicable regulations for each purpose and the administrative, accounting, fiscal, legal, and
historical aspects of the information will be considered.
When providing the service, if the data subject is accompanied by minors or persons considered to
have a disability, and their personal data is collected, BLISS HEAVEN COL will always request
authorization from whoever has legal representation of the minor. However, if personal information
of the mentioned population is provided without being the legal representative, you state that you
have the authorization of the respective legal representative, assuming directly the responsibility
that this entails. BLISS HEAVEN COL will ensure that the rights of these individuals are respected
at all times, considering their best interests. The legal representative must guarantee their right to
be heard and consider their opinion on the processing, taking into account the maturity, autonomy,
and capacity of minors. Legal representatives are informed of the optional nature of answering
questions about minors' data. The data of minors, included in a special category of protection, will
be processed in accordance with the applicable legislation and in accordance with our personal
data policy.
The companies of the Bliss Heaven Col Business Group have adopted the legally required levels of
security for the protection of personal data and have implemented all technical means and
measures at their disposal to prevent loss, misuse, alteration, unauthorized access, and illegitimate
theft of personal data provided to BLISS HEAVEN COL. However, the data subject must be aware
that security measures on the Internet are not infallible.
If you choose to delete your information, to the extent permitted by law, we will retain certain
personal information in our files for the purpose of identifying transactions, preventing fraud,
resolving disputes, investigating conflicts or incidents, enforcing our terms and conditions of use,
and complying with legal requirements.
However, when you decide to revoke your authorization, the information stored will not be used for
the purposes described here, only in the strictly necessary terms defined in the previous paragraph.
Security Risks to Consider when Conducting Transactions Online:
Users may be deceived through email phishing or DNS server deception, leading them to visit a
fake site that presents the same design but where card data is loaded into the fake system,
resulting in cardholder information theft. Therefore, it is important to cultivate the culture that users
should enter known domains directly to reduce risks.
The computer where the user is conducting the transaction may have spyware or malicious
software installed without prior knowledge, capturing all keyboard input or device information and
sending it to a network or host on the Internet. Therefore, it is recommended, whenever possible,
that transactions be conducted on a home or office computer.
Titular impersonation may occur, where the data subject denies having sent and/or received the
transaction and it is used by a third party.
It is recommended that the device used for electronic transactions have an updated and active
antivirus to mitigate fraud risks.
If personal information was collected or provided before July 30, 2013, and you did not express
your opposition to the transfer of your personal data, it will be understood that you have given your
consent. If you wish to confirm your consent or express your refusal, you can do so by emailing
servicioalclienteblisscol@gmail.com.
Like other websites, BLISS HEAVEN COL uses certain technologies, such as cookies and device
fingerprinting, which allow us to make your visit to our site easier and more efficient by providing
personalized service and recognizing you when you return to our site. For the purposes of this

Privacy Notice, "cookies" will be identified as text files of information that a website transfers to the
hard drive of users' computers in order to store certain records and preferences.
Websites may allow third-party advertising or features that send "cookies" to the computers of data
subjects.
Cookies are associated only with an anonymous user and their computer and do not provide the
name and surname of the user by themselves. In many cases, you may browse any of BLISS
HEAVEN COL's websites anonymously. When you access any BLISS HEAVEN COL website, your
IP address (the Internet address of your computer) is recorded to give us an idea of which parts of
the website you visit and how much time you spend on each section. We do not link your IP
address to any personal information about you unless you have registered with us and logged into
the system using your profile.
Therefore, it is possible that in certain BLISS HEAVEN COL applications, users will be recognized
after they have registered for the first time, without having to register on each visit to access areas
and services or products exclusively reserved for them.
In other services, it will be necessary to use certain access keys, and even the use of a digital
certificate, in the characteristics that are determined. The cookies used cannot read cookies created
by other providers. BLISS HEAVEN COL encrypts user identifying data for greater security.
To use the BLISS HEAVEN COL website, it is not necessary for the user to allow the installation of
cookies sent by BLISS HEAVEN COL, although in this case, it will be necessary for the user to
register for each of the services whose provision requires prior registration.
TRANSFERENCIA NACIONAL O INTERNACIONAL DE DATOS PERSONALES
BLISS HEAVEN COL may transfer data to other Data Controllers when authorized by the data
subject or by law or by an administrative or judicial mandate.
INTERNATIONAL AND NATIONAL TRANSMISSION OF DATA TO PROCESSORS
BLISS HEAVEN COL may send or transmit data to one or more processors located inside or
outside the Republic of Colombia in the following cases: a) When it has the authorization of the data
subject, and b) when there is a data transmission contract between the Controller and the
processor.
 

RESPONSIBILITIES OF THE DATA CONTROLLER
Ensure to the data subject, at all times, the full and effective exercise of the right to habeas data.
Request and keep, under the conditions provided by law, a copy of the respective authorization
granted by the data subject.
Duly inform the data subject about the purpose of the collection and the rights granted by virtue of
the authorization.
Keep the information under the necessary security conditions to prevent its adulteration, loss,
consultation, unauthorized or fraudulent use, or access.
Process queries and claims as indicated in the present law.
Adopt an internal manual of policies and procedures to ensure compliance with the present law
and, especially, for the handling of queries and claims.
Inform the data subject, upon request, about the use given to their data.
Inform the data protection authority when security breaches occur and there are risks in the
management of data subjects' information.
Comply with the instructions and requirements issued by the Superintendence of Industry and
Commerce.
 

DUTIES OF DATA PROCESSORS
Ensure to the data subject, at all times, the full and effective exercise of the right to habeas data.

Keep the information under the necessary security conditions to prevent its adulteration, loss,
consultation, unauthorized or fraudulent use, or access.
Promptly update, rectify, or delete data in accordance with the present law.
Update the information reported by data controllers within five (5) business days from its receipt.
Process queries and claims made by data subjects in accordance with the present law.
Adopt an internal manual of policies and procedures to ensure compliance with the present law
and, especially, for the handling of queries and claims by data subjects.
Refrain from circulating information that is being disputed by the data subject and whose blocking
has been ordered by the Superintendence of Industry and Commerce.
Allow access to information only to authorized persons.
Inform the Superintendence of Industry and Commerce when security breaches occur and there are
risks in the management of data subjects' information.
Comply with the instructions and requirements issued by the Superintendence of Industry and
Commerce.
 

REQUESTS, COMPLAINTS, AND CLAIMS
For the purpose of receiving requests, complaints, and queries related to the handling and
processing of personal data, BLISS HEAVEN COL has designated the email address
servicioalclienteblisscol@gmail.com to channel, study, and respond to them. Therefore, requests
can be sent to this address, which will be processed in accordance with Law 1581:
Queries: Data subjects or their successors in interest may inquire about the personal information of
the data subject held in our database. BLISS HEAVEN COL will provide them with all the
information contained in the individual record or linked to the identification of the data subject. The
query will be processed within a maximum term of ten (10) business days from the date of receipt. If
it is not possible to address the query within said term, the interested party will be informed, and the
date on which their query will be addressed will be indicated, which in no case may exceed five (5)
business days following the expiration of the initial term.
Claims: The data subject or their successors in interest who consider that the information contained
in a database should be corrected, updated, or deleted, or who notice the alleged breach of any of
the duties contained in the law, may file a claim with BLISS HEAVEN COL, which will be processed
under the following rules:
The claim shall be formulated by means of a request addressed to BLISS HEAVEN COL, including
the identification of the holder, a description of the facts giving rise to the claim, the address, and
accompanying any documents that the claimant wishes to submit. If the claim is incomplete, BLISS
HEAVEN COL shall request the interested party to rectify the deficiencies within five (5) days
following receipt of the claim. If two (2) months have elapsed since the date of the request without
the applicant providing the required information, it shall be understood that the claim has been
withdrawn.
Once the complete claim is received, a legend stating "claim in process" and the reason for it shall
be included in the database within a period not exceeding two (2) business days. This legend shall
be maintained until the claim is resolved.
The maximum period for addressing the claim shall be fifteen (15) business days counted from the
day following the date of receipt. If it is not possible to address the claim within this period, the
interested party shall be informed, and the date when the claim will be addressed shall be indicated,
which shall in no case exceed eight (8) business days following the expiration of the initial period.
In any case, the holder or his/her successor may only file a complaint with the Superintendence of
Industry and Commerce once the process of consultation or claim before BLISS HEAVEN COL has
been exhausted.
The department responsible for receiving and processing claims is the Information Security
Management.
The request for deletion of information and the revocation of authorization shall not proceed when
the holder has a legal or contractual obligation to remain in the database.

DATA OF THE DATA CONTROLLER
Business Name: Bliss Heaven Col S.A.S
Address: Carrera 48 # 20 – 34 office 806, Medellín, Colombia.
Email: servicioalclienteblisscol@gmail.com
Phone: (+57) 3184536564
Website: www.blissheavencol.com
 

QUESTIONS OR SUGGESTIONS
If you have any questions or inquiries about the collection, processing, or transfer of your personal
information, or if you believe that information contained in a database should be corrected, updated,
or deleted, please send us a message to the following email address:
servicioalclienteblisscol@gmail.com
For further information about BLISS HEAVEN COL, its identity, address, and contact details, you
can visit the following website www.blissheavencol.com. This website contains the terms and
conditions applicable to the services and products published, which can be consulted at any time
for further information.
 

VALIDITY
 

BLISS HEAVEN COL reserves the right to modify this policy to adapt it to legislative or
jurisprudential developments, as well as to best practices in the tourism sector and other sectors of
the economy that are part of the business group. In such cases, BLISS HEAVEN COL will
announce on this page the changes introduced with reasonable advance notice before their implementation.